Last Updated: February 7, 2025
Welcome to Macjohnzon Holiday Travels! By using our website, services, and booking platforms, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General Terms
1.1. These Terms govern your use of our website, travel services, and all bookings made through Macjohnzon Holiday Travels.
1.2. By accessing our website or booking a trip, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.3. We reserve the right to update or modify these Terms at any time without prior notice.
2. Booking & Payment Policies
2.1. All travel bookings are subject to availability and confirmation.
2.2. A deposit or full payment may be required at the time of booking, depending on the package.
2.3. Payments can be made via bank transfer, credit/debit cards, or mobile money (where applicable).
2.4. Failure to complete payment within the agreed timeframe may result in cancellation.
2.5. Prices are subject to change based on exchange rates, supplier costs, and government taxes.
3. Cancellation & Refund Policy
3.1. Cancellations must be made in writing via email or official communication channels.
3.2. Refunds, if applicable, are subject to cancellation fees and the policies of airlines, hotels, and service providers.
3.3. No refunds are provided for no-shows or last-minute cancellations.
3.4. Some packages may be non-refundable or have specific cancellation terms.
4. Travel Documentation & Visa Assistance
4.1. Travelers are responsible for ensuring they have valid passports, visas, and necessary travel documents before departure.
4.2. We provide visa assistance, but approval is at the discretion of the respective embassy or consulate.
4.3. Macjohnzon Holiday Travels is not liable for visa denials, border restrictions, or entry refusals.
5. Travel Insurance
5.1. We strongly recommend that all travelers purchase comprehensive travel insurance covering medical emergencies, trip cancellations, lost luggage, and other unforeseen events.
5.2. Macjohnzon Holiday Travels is not responsible for costs incurred due to lack of insurance.
6. Liability & Responsibility
6.1. We act as a travel agent/tour operator and do not own or operate airlines, hotels, or transportation services.
6.2. We are not liable for losses, injuries, or damages resulting from delays, cancellations, natural disasters, political unrest, or actions of third-party service providers.
6.3. Travelers are responsible for their safety, belongings, and compliance with local laws in their destination.
7. Health & Safety
7.1. Travelers must be medically fit for their journey and comply with all health and vaccination requirements.
7.2. We provide health guidelines but are not responsible for medical emergencies during travel.
7.3. Some adventure tours may require signing a liability waiver.
8. Changes to Itineraries & Force Majeure
8.1. Macjohnzon Holiday Travels reserves the right to modify itineraries due to weather, safety concerns, or operational reasons.
8.2. In cases of force majeure (natural disasters, war, pandemics, government restrictions, etc.), trips may be postponed, altered, or refunded as per supplier policies.
9. Website Use & Intellectual Property
9.1. The content, images, and branding on this website are owned by Macjohnzon Holiday Travels and may not be copied or reproduced without permission.
9.2. Users must not use this website for fraudulent activities or unauthorized bookings.
10. Complaints & Dispute Resolution
10.1. If you have any concerns or complaints, please contact us immediately so we can resolve them.
10.2. Disputes will be handled through negotiation, and if unresolved, may be subject to legal arbitration in [Your Country/Region].
11. Contact Information
For any inquiries regarding these Terms and Conditions, please contact:
📧 Email: macjohnzon2016@gmail.com
📞 Phone: +234 703 3189 982, +234 802 6166 239
📍 Address: No. 54B AGOS Executive Plaza, Adeniyi Jones off Oba Akran
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.